Terms & Conditions

Terms and Conditions apply to your purchase of any products from us on our website. We may amend these Terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your experience.

1.1 All purchases made on this website are governed by these Terms & Conditions at any time although the Terms & Conditions governing any purchase will be those in effect at the date of your order. If you order goods after we have published any changes you will be bound by those changes. You should check prior to each order to ensure that you understand the precise Terms & Conditions applicable to your site visit or purchase. Please read these Terms and Conditions carefully. You will need to accept these Terms and Conditions before We will accept your order.

1.2 We may amend these Terms and Conditions at any time to ensure that We remain compliant with relevant laws and regulations and/or to reflect any changes to Our business operations. The Terms and Conditions governing your purchase will be those in effect at the date of Your order. If You order Products after We have published any changes, You will be bound by those changes. Accordingly, you should check Our Terms and Conditions prior to each order to ensure that You understand the precise Terms and Conditions applicable to your purchase.


2.1 You may purchase products from GRO by placing an order online. You must be 18 years or over to place an order and be authorised to purchase the Products.

2.2 You are responsible for ensuring that the information you provide is correct (including your email address and delivery address for the products ordered), otherwise we may not be able to confirm your order and deliver the products to you.

2.3 We will confirm your order with you as soon as possible confirming receipt of your order, your payment, your order number and personal details (“Order Acknowledgement”).

2.4 No order has been accepted by GRO until We have received payment from you or a third party finance provider.


3.1 The price of the product(s) is as stated on the order pages when you submit your order. All prices are in Pounds Sterling, include VAT, where appropriate, at the prevailing rate and are subject to any promotional offer or discount.

3.2 The prices displayed are for online purchases and promotions only and are not transferable to sales through any other means. Prices relating to any online promotion are valid strictly until midnight on the day on which the promotion expires.

3.3 We take care to ensure that the price of the product advised is correct. However, it is always possible that, some of the prices for the products may be incorrect. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognised by you as mispricing, we may end our contract with you, refund you any sums you have paid and require the return of the products from you.


4.1 You can pay by finance (coming soon), credit, charge or debit card at the time of order. The price of any Product is the price in place at the date and time of your order. You confirm that all details you provide for the purpose of purchasing products which may be offered on our website will be correct; that the credit, charge or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any products. We reserve the right to obtain validation of Your finance, credit, charge or debit card details before accepting Your order.

4.2 Payment will be taken in full at the time of the order.

4.3 An additional option of finance may be taken by you, subject to status. The contract shall not have been concluded until any documents that require signatures are returned and completed. We cannot be responsible for delays to Your delivery date caused by the late return of signed finance agreements.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.